AV Services is developing new and exciting service offerings! The team has spent the past year re-inventing our support model from the ground up, focusing on providing exceptional customer service. In parity with the existing Broadcast Center model, effective January 1, 2022, AV Services will begin charging for event services from the Classroom and Event Technology Team. These charges will be based on event duration in two hours, four hours, and whole day increments. Many services will not be associated with a charge. These services include design consultation, training, event planning, and class/course support. Please reach out to our team at 609-258-3196 with any questions. Visit iss.princeton.edu for more information (Charging details link: https://princeton.service-now.com/kb_view.do?sysparm_article=KB0010394).
A non-exhaustive list of Event Services includes (Charges apply):
◦ PA and projection set-up in non-integrated spaces
◦ Guidance on integrated AV system use
◦ Bring Your Own Device (BYOD) assistance
◦ Microphone setup (lavalier, podium, panel, hand-held)
◦ Audio recording assistance
◦ Simulcasting
◦ Audio/Video support for third party vendors
◦ Film playback assistance
◦ Webinar Support