AV Services

 AV Services Virtual Support Room (available M-F 8:30a-4:30p ET)

https://princeton.zoom.us/j/6092582000 
or 
http://avservices.princeton.edu/vsr

AV Services Roadshow

Some exciting updates are happening in the AV Services team. Here is the slide presentation from our AVS Roadshow. 

Logistics and Customer Service

Audio/Video Services' gateway for requesting and reserving on-site A/V Services support in campus spaces. 

Broadcast Center

Explore our services, including on-location video production and live streaming, state of the art studios, and a direct link to national and global networks.

Classroom and Event Technology Support

Provides audio-visual support for Princeton classes and University events.

News

Welcome New Full-Time Staff Members

AV Services welcomes the following new full-time staff members to the department:

Eric Alonzo, Video Accessibility Associate, Broadcast Center

John Cappuccino, Senior Broadcast Associate, Broadcast Center

 

AV Services Service Level Agreement Document Posted

AV Services support details and service level agreement document have now been added to each service section above. Please read over what you can expect from AV Services, what we support, and many other service details.

If you have any questions about services provided, please contact us at 609-258-3196 or…

AV Services’ Arif Riyad Named Customer Service Award Recipient for University Services Rewards and Recognition 2022

Every year, University Services recognizes outstanding work from staff members in different categories. This year, Arif Riyad, a member of our AV Services logistics team, was awarded the Customer Service award.

The Customer Service Award is presented to a university services staff member who continually strives to provide excellent…

Planning and Managing Hybrid Events

AV Services supported many hybrid events over the past few years. There are several items to consider in the process of planning and managing a hybrid event. Here is a web page dedicated to hybrid events. Please contact our group after…

Important: Service Request Update

We recently transitioned support requests from Service Now (SN@P) to the EMS scheduling system.  This link, http://scheduling.princeton.edu will take you to the EMS system where you will be able to request AV Services for your class/event.  

Here are the…

New AV Services Charges for the Classroom & Events Technology Team

AV Services is developing new and exciting service offerings! The team has spent the past year re-inventing our support model from the ground up, focusing on providing exceptional customer service. In parity with the existing Broadcast Center model, effective January 1, 2022, AV Services will begin charging for event services from the Classroom…

Introducing the Logistics and Customer Service Group

AV Services' gateway for requesting and reserving on-site A/V Services support in campus spaces. 

Video: Learning Space 2019 Renovations

The AV Services Classroom and Events team worked with campus partners to renovate 32 learning spaces as part of the new Learning Space Initiative. Over the next 5 years AV Services will renovate nearly 240 spaces. The "living" list/schedule can be found here